Thursday, January 29, 2009
The Positive 6 Pack
by Michael Loewenthal (Coach Michael)The Business Coach
1. Life is hardly ever as bad as it seems
2. Be grateful; think of the things that you are grateful for, there must be two or three of them. Remind yourself daily of them, this will energize you throughout the day.
3. Focus-Focus-Focus. Focus on the things you are doing well, and doing right. Focus on the things you want or need to change, and act on it, focus and act.
4. Help someone other than yourself. By helping someone else, you help yourself.
5. Meditate; do meditation exercises every day or prayer meditation. Spend 10 minutes a day, everyone can find 10 minuets of privacy. This will help clear your mind and body of the stress and anxiety, and the effects get better every day you do it.
6. Fill the glass. Fill a glass with water half full. Keep it somewhere that you will see it every day. Put it on your bathroom sink, kitchen counter, office desk, any place that you will see it daily. This glass of water represents your vision of the day, the glass should be looked at as half full, remind yourself daily that no matter how tough things may be or get, it is half full and go about your day with that attitude. Be positive; think positive and positive things will happen to you.
I wish for you the most success.
Coach Michael
PS If you have a positive experience during these economic times that you would like to share, I am collecting them to share in a future article. Your name will not be used, but perhaps your initials will be unless you OK the use of your name. Please forward your story to me at Coach_Michael@comcast.net
Sunday, January 25, 2009
7 Things to Focus on to Survive and Thrive in the New Economy
7 Things to Focus on to Survive & Thrive in the New Economy
(2009 can be the year of opportunity)
“Thank you, Dean Martin, President Sinclair...
Don’t go!
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The above statement comes from a 1986 movie called, Back To School, starring Rodney Dangerfield and Sally Kellerman. Dangerfield, who plays the parent of a student, and is a student himself, gives this commencement speech to the graduating class, at the end of the movie.
2009 promises to be a challenging year for many business owners, independent contractors, sales professionals, etc. “It’s rough out there” is an understatement, and we don’t have the luxury of letting anyone else worry about. What we do have is our own tenacity, our own sense of desire and drive, our own willingness to “get going when the going gets tough”. We all have the ability to “Improvise-Adapt & Overcome”.
As a business owner and coach for over 35 years, there isn’t much that I have not experienced. I would like to share some of what I have learned so that it may have a positive impact on individuals and businesses struggling to make their way in these difficult times.
There are 7 areas of challenge that most people struggle with, in-fact, I struggle with some of them to this day.
1. Procrastination: Putting off till tomorrow (or who knows how many tomorrows) what should and could be done today. Why do so many of us fall into the procrastination trap, we know better but we still let it happen. Having coached many people I have found that there are 3 primary reasons why procrastination reigns.
First; Lack of Discipline. Yes, I know, this is not you. I have had scores of people tell me that they are not lacking discipline, they were wrong. Without discipline in your business you are trying to hit a homerun with a waffle ball bat. You are trying to throw a touchdown pass from the 1 yard line to the other end of the field; it just “ain’t gonna happen”.
Discipline is not getting up in the morning, or maintaining your usual routine. It is however, doing what is needed to be done even though you don’t want to do it, even though you don’t like it, and being able to adapt to circumstances and do what is necessary to accomplish the task. Putting it off or ignoring it, well, that is not discipline. Without discipline you your business life, you will never, and repeat, never enjoy the fruit of the “promise land”
Second; Fear. Fear creeps into the smallest of cracks, it creeps in while we are sleeping, it creeps in during our quite moments when we let our mind wander about our concerns, it creeps and creeps and it seems no matter what we do, fear shows it ugly face when we least expect it. SO WHAT, embrace it, grab on to “FEAR” with all you strength, control it, throw it to the ground and stare it right in the eyes and search for what you are truly afraid of you. Once you can see it, you can now work on a plan to prevent, overcome or adapt to the circumstance that has immobilized your ability to move forward, you will conquer the fear.
Fear prevents us from moving forward and doing what we need to do, therefore, we put off what needs to be done, and we procrastinate due to lack of discipline.
Remember, FEAR is an acronym for False Evidence Appearing Real.
Just as a note, the FEAR can represent any number of things. Fear of failure, competition, rejection, and the list goes on. Know what your fear is.
Third; Feeling Overwhelmed. I ask you, who has not ever felt overwhelmed? Certainly I have, and everyone I know. What I also know is that it can be easier to do nothing at those moments.
Some tasks may seem to be too time consuming, too complex or perhaps you are unsure how to accomplish something. Sometimes it seems as if the entire world is ganging up on us all at one time. At these moments it is so much easier to put things off to another time, to procrastinate. I call this the Scarlet O’Hara Syndrome. If you ever saw Gone With The Wind, you will remember that Scarlet would always say “I’ll worry about it tomorrow” or some version of that. Are you Scarlet?
When you are overwhelmed, learn to break the circumstance down. Take out some time, 5, maybe 10 minutes only, to write down the things that are causing you to be overwhelmed. Look at them, really look at them. Prioritize them and then put them in the order that you would prefer to take care of them. Now, circle the one item that you would like to put off till who knows when, but that you know must be done now. If necessary break that item down into several steps and complete those steps one at a time throughout the day, you determine the time frame. This will help to relieve the pressure causing the overwhelmed feeling. This will help you to not put off to another day or time what needs to be done now. This will help develop discipline skills and overcome procrastination.
2. Networking; Why so many of us are so bad at this I don’t know. Certainly, we are aware of its importance, we have heard the term used for ever, we know it is important, but none the less most people stink at it. What’s the problem??? Here are some comments I have gotten form some of my coaching clients about their networking.
I network all the time, I go to networking events, belong to a networking group, etc. etc. etc.
I am better at one on one meeting rather than group meetings.
I go to networking events and sometimes I am in a group of people where networking opportunities present it self. I just don’t feel comfortable asking for business.
Let’s get real here people. If you won’t step outside your “box” your “comfort zone”, no one will do it for you. So what if you feel a bit uncomfortable doing it, it is YOUR responsibility to drive your business. What is the worst that can happen if you dive into the arena and say I am a contender for your business? The worst they can say is NO. So what, you have not lost a thing. You didn’t have it before and you don’t have it now. What you do have now however, is the strength to do it again.
If you don’t ask, you will not get. If you “do what you’ve always done, you’ll get what you’ve always got”. Is that enough for you?
There are many techniques on networking, my intent is not to provide a training here on them, but rather to make you aware that proper networking can lead, will lead to unexpected results, results that you can take to the bank.
I will say however, it has been written many times, I personally have seen it over 100 times I am sure, to focus on the other person, get to know them, understand them and their business, establish rapport, and so on. Now this is great, I agree with it all but what is missing usually is asking for the appointment. Let the other person know who you are, and what you do, then listen to them, but ask for a meeting, set up a meeting, nail it down, none of this, we should get together for coffee stuff. If you or they mention getting together, pull out your calendar, and set a date right then and there.
Remember, this is your livelihood, perhaps you have a family that depends on your success; how can you be timid about taking care of your family. If you are not a bit of a risk taker, then perhaps you are working the wrong field or should not be a business owner. If you are determined to stay at what you do, or can not change, then find a coach or mentor to guide you through.
I promise you this. With every successful outcome (setting an appointment or the prospect asking for you to call) comes exhilaration, that exhilarations breed confidence, euphoria, and the desire to experience it again. You will quickly overcome the self imposed resistance to becoming an effective networker. Practice makes…
3. Sharpening The Saw; Abraham Lincoln is quoted to have said "If I had 6 hours to chop down a tree, I'd spend 4 hours sharpening the axe." He knew that you could get more done in less time by preparing your tools properly. So this is true with you (us) as well. Our minds and body are our tools. For some, it is more of one than the other; you decide which it is for you.
Sharpening the saw refers to preserving and enhancing “you”. It refers to all areas of your life, mental, physical, spiritual and emotional. I will refer to it here as it pertains to business. You can learn more about it from the book The 7 Habits of Highly Effective People, by Stephen R. Covey, it is habit #7. This is one of 3 must read books in 2009.
Being human, most of us would prefer to take the path of least resistance and for many of us doing nothing is the least resistance. But if you don’t do something, if you don’t sharpen your “tool” how will you ever cut through what needs to be gotten through. Every time I take a knife to cut a tomato to trim a steak or fillet a fish, I reach for sharpening steel and sharpen that blade. I want that blade honed to a very narrow and sharp edge so it will easily cut through whatever I am cutting and make my efforts successful. So it is with business.
Invest in yourself. You can do this in many ways, here are a few. You can invest in a business coach; you can get 2, 3, or more business colleagues together and engage the services of a coach that will do group coaching. Take a training course on how to get clients, like Get Clients Now! or some other relevant training program. Sharpen your selling skills by enrolling in a sales training program. Of course, you can have all the sales training in the world but if you don’t know how to get clients, well, you sales skills will never be put to the test.
There are many sales training programs such as Ninja Sales Training, Sandler Sales Training, and Zig Zigler Sales Training. There are too many to list here, go online and do some research. Additionally, there are marketing training programs, product knowledge training programs and a slew of self help programs that you can learn from. Be willing to allocate some funds every year to your self development, and the more successful you become, the more you should allocate.
Invest in yourself, if you won’t do this, why would anyone invest in you.
4. Action Plan; An action plan is not strategic planning; it is a part of strategic planning. Some people refer to an action plan as a work plan. Call it what you will, it means the same thing. Action plans specify an action (s) needed to reach the intended objective.
The format of the action plan depends on the nature of the business and the needs of the business. The Action plan for business, even the solopreneur, should include the major functions of all persons involved. There can be many actions plans for a business everything from business development to sales. You decide what is needed. Each action plan can also have subsets to each listed action. How simple or complex you make it is up to you. However, if you find that you are creating a “tree” of objectives with an endless number of branches (subsets), or a flow chart that takes a degree in cartography to decipher, that just may be a clue that it may be in your best interest to scale it back and focus on the1,2 or 3 items that will bring about the desired results. For most of us, that is MONEY. Oh yes, one last thing, DO NOT get caught being so involved with a complex plan that it gives you an “out” for doing what you need to do in your business to make it successful, that is sales & making money.
The Action plan should include some or all of the following, perhaps more.
a) List the goal(s) that are to be accomplished
b) Know how each goal contributes to the business or individual strategic goals
c) Be specific about your objectives-be specific-be specific
d) How you will achieve the results
e) Develop a timeline for your objectives
It can take some practice to develop a good action plan because it goes hand in hand with a strategic plan. Many people will tell you to develop a business plan first, then the strategic plan and then the action plan. I don’t think these people are entrepreneurs. For my money, do it backwards. Get the action going, turn on the fires to get the brew simmering and develop the rest on the road. I believe if there is no action, there is no reaction, and if there is no reaction, what do you need all the other stuff for.
5. Think-Act like a business person; If you don’t know or can not figure this out on your own, perhaps you should be working for The Man.
6. Believe in Something; Most of all yourself. Core values are essential, know what you stand for, and know what you will not compromise on. Always know that your reputation will precede you. If you have no belief system, how can you expect people to believe in you? Nurture your belief system, whether it is your faith or other spiritual empowerment, feed it, help it to grow and radiate it everywhere you go, people will see it.
Believing in something is what gets us up in the morning, gets us through the toughest of times, and allows us to see the light at the end of the tunnel. Without something to believe in we just wander in the dark and hope to find the door.
There are different ways to believe in something, if you don’t know what it is, look, it can be different for each of us. Find your belief.
7. Be sensitive to the needs of others; The business world as we know it has changed for most of us back on September of 2008. A new economy was thrust upon us, one like none of us have experienced before. Except for the lucky few, our businesses experienced then or since then the negative affects of the economic down turn. One of the many things we learn from these changing times is that, what is affecting us is also affecting our customers/clients. They have the same concerns and fears as we do. Therefore, since we are not folding up shop, we need to adjust to the concerns and fears of our prospects/customers/clients. We need to be “sensitive” to them in a way we never had to before. The mantra should be “Forge a Partnership” with our clients, do for them as never before, help them to help themselves. Show them that you really care about them and their success. Let them know that their satisfaction is “Job One” for you. Be creative, adapt to the new environment, improvise and improve processes for the best interest of the customer and you will overcome the challenges we all face day to day.
I end with this statement. I mentioned at the beginning about 3 must read books for 2009. They are not new, but, if you have not read them I strongly recommend that you do so. Even if you are not a business person, all 3 will bring, I believe, significant value to your life.
1. The 7 Habits of Highly Effective People-Stephen R. Covey
2. The E-Myth Revisited-Michael Gerber
3. You’ll See It When You Believe It-Wayne W. Dyer
Be open to a paradigm shift
Michael Loewenthal is a hybrid Business Coach and Trainer with a focus on small to mid-size companies.
The Business Coach
Albuquerque, NM
www.TheBusinessCoachABQ.com
Coach_michael@comcast.net
505-271-4522
This article is copyrighted. It may be reproduced and copied without permission providing that the entire signature be included in any reproduction.
Wednesday, October 29, 2008
And This Too Shall Pass
By: Michael Loewenthal
Think positive. Act positive. Be positive. Focus on the possibilities and make it so.
For almost two months now we have been subjected to hundreds if not thousands of negative comments about the economy. We have seen some of the biggest names in the financial industry fall into ruins. We are being told every day on CNN, CNN2, CNBC, MSNBC, Fox News and so many more about how bad things are. Why are we being told this over and over, because they find sensationalism inside of tragedy and tragedy sells.
I have written before that we are in a new economy, one that will be around for some time to come. Now, right now, it is time to look at circumstances with a positive eye towards the future.
No longer should we think and act in the negative. No more of the, things are getting tough, business is slow, things better change soon, I don’t know what I’m going to do, it is time to change your outlook, embrace the current circumstances and develop strategies and draw on your training and knowledge to move forward. NO MORE COMMISERATING.
Be positive, put yourself in a positive frame of mind and divorce yourself from others who are only thinking in the negative. Life can be hard, business is hard, we all know this and we all know what we must do to overcome.
Be an optimist, look for the opportunities and go after them. Side step your comfort zone and step outside, it wont hurt, yes, it may feel a bit uncomfortable, but if you are not willing to feel uncomfortable what the heck are you doing in business. Think about today and all the opportunity that is out there, you just have to uncover it. There is no industry out here today that is doing absolutely no business. That means someone is willing to do business with you, go find them. Think about tomorrow and how bright the day will be, how many people want and need what you have to offer and go find them. Think and act in the positive. Create action, for without action there is no reaction, and no reaction means, no sale. Be relentless, but don’t be a gadfly. Let your actions be aberrant, while others are following the established norms.
Look to people you admire, people like Presidents Ronald Reagan, Thomas Jefferson, or business people like Bill Gates and Donald Trump, don’t you think that they are positive thinkers, you’re darn right they are. Look to people you know local business people who are doing well, working hard even during this time of economic slow down. Watch what they do, talk to them (they are only people like you) ask them what they are doing or doing differently to ensure their success, learn from them. I am sure you will find that they are not consumed by worriment. If you are however, turn that negative energy into a positive action and continue doing so till you get a desired result, be persistent. Act and speak with such brio and insight that people will want to listen to what you have to say.
There is a bright horizon ahead of anyone who is willing to look for it, work for it and grab on to it when it appears. The current state of the economy, well, this too shall pass.
Michael Loewenthal is a hybrid business coach and trainer with a focus on small to mid-size companies.
The Business Coach
Albuquerque, NM
www.TheBusinessCoachABQ.com
CoachMichael@TheBusinessCoachABQ.com
This article is copywrited. It may be reproduced and copied without permission providing that the entire signature be included in any reproduction.
Tuesday, October 21, 2008
Bad News-Good News
Bad News-Good News©
There Is Always a Silver Lining, Somewhere
By: Michael B. Loewenthal
10/13/2008
Bad News:
Wow, what a week it has been. We as a nation went from a roller coaster ride of an up and down stock market into a week of only going down the hill. If you are like most, you are concerned, and rightfully so.
I don’t have the answer to all this, I only have an opinion, and opinions are a dime a dozen. No one seems to know exactly what will work to stop this economic tail spin.
Good News:
What I do know however, we as business people, and I include those who have to work on commissions of some sort. We have ourselves, we have our ability to restructure how we work, how much we work, and find new ways to do our jobs to bring in new business and develop processes to attend (perhaps better) to our existing clients. We have some measure of control as to what happens to us, and how our businesses are affected.
Bad News:
The U.S. Postal Service just stated that their mail volume has been reduced. That is telling.
Good News:
The postal service is not closing down.
Bad News:
Banks across the country are reducing or eliminating many loan programs.
Good News:
Banks in New Mexico are not on the ‘watch’ list and are still funding loans for personal and business needs. (The SBA is still lending & guarantying)
Bad News:
Businesses are closing up at a higher rate than normal.
Good News:
New Mexico Businesses are holding their own.
Bad News:
Home foreclosures are up dramatically across the country.
Good News:
New Mexico foreclosures are up only a little.
Bad News:
Unemployment is up significantly across the U.S.
Good News:
The great state of New Mexico is below the national rate.
Bad News:
The stock market is down.
Good News:
Perhaps there are good investment opportunities.
Bad News:
Gasoline prices are high.
Good News:
Gasoline prices have been coming down A LOT.
Do you remember the excitement and passion you had when you first started in your business or new career, it was wonderful I am sure. Well, find it again if it has been missing. Look at it as a new adventure. Go out there and do the things that you know need to be done in order to grow or maintain what you have. Have fun with it, again.
I would love to say that it is your (our) frame of mind that controls how our business is doing, but reality is reality. What does control how business reacts to the current situation, is how you approach the current circumstances.
Think positively, think outside the box, be bold, be full of energy, and never say no to opportunity. Be creative in your marketing, pair up with others where there is a synergy between your business and theirs, and continue to invest in yourself through reading, coaching, seminars and the like. Oh yes, network aggressively, and if you don’t know how, ask someone.
I would like to leave you with some positive things to consider.
The Positive 6 pack
1. Life is hardly ever as bad as it seems
2. Be grateful; think of the things that you are grateful for, there must be two or three of them. Remind yourself daily of them, this will energize you throughout the day.
3. Focus-Focus-Focus. Focus on the things you are doing well, and doing right. Focus on the things you want or need to change, and act on it, focus and act.
4. Help someone other than yourself. By helping someone else, you help yourself.
5. Meditate; do meditation exercises every day or prayer meditation. Spend 10 minutes a day, everyone can find 10 minuets of privacy. This will help clear your mind and body of the stress and anxiety, and the effects get better every day you do it.
6. Fill the glass. Fill a glass with water half full. Keep it somewhere that you will see it every day. Put it on your bathroom sink, kitchen counter, office desk, any place that you will see it daily. This glass of water represents your vision of the day, the glass should be looked at as half full, remind yourself daily that no matter how tough things may be or get, it is half full and go about your day with that attitude. Be positive; think positive and positive things will happen to you.
I wish for you the most success.
Coach Michael
PS If you have a positive experience during these economic times that you would like to share, I am collecting them to share in a future article. Your name will not be used, but perhaps your initials will be unless you OK the use of your name. Please forward your story to me at CoachMichael@TheBusinessCoachABQ.com
The Business Coach
Michael B. Loewenthal
Albuquerque, NM
www.TheBusinessCoachABQ.com
CoachMichael@TheBusinessCoachABQ.com
This article is copyrighted. It may be reprinted, reproduced and republished without permission providing the complete signature is included with any reprint.
Saturday, October 18, 2008
Improvise-Adapt & Overcome
By: Michael Loewenthal
A motto of the United States Marines is, Improvise, Adapt & Overcome. Can we learn from this and apply it to our businesses?-ABSOLUTELY.
On September 1st, 2008, a new economy was thrust upon the American scene. Every business owner, large and small has already or will feel the effects of the changes that came along with this change. The biggest of the big companies were collapsing or are in dire financial striates, and we, through our government had to come to the rescue.
Now, we must be sure to rescue ourselves.
IMPROVISE: The American Heritage Dictionary defines improvise as “to make or provide from available materials, or perform with little or no preparation”.
To provide from available material, what does this mean, what available material? That is a fair question; I submit to you that your “material” is your experience, your contacts, your circle of influence and other third party resources. Utilize them in ways you have not done in the past. Draw on your experience to evaluate your business, if you can not “see” your business because of all the trees then have someone come in and look at it for you.
Be flexible like you have never been flexible before. Be strong and be disciplined. Be on top of your game, always. Respond in the affirmative to opportunity and use the new found flexibility to make it happen. Just do it, to quote a shoe manufacturer.
· Learn to do without new and utilize what you have from “available materials”.
· Be flexible with your offerings, not just the same old thing
· Go back to the passion you had when you first went into business
· Get back out on the street, wear out a little shoe leather
ADAPT: To adapt means “to adjust or conform; to make suitable to or fit for a specific use or situation”.
The economic climate has changed. What was is no longer. Adapt to the new economy before the new economy makes you a casualty of it. Look at everything you do, from the time you get up in the morning till the time you go to bed and look for where adaptation is necessary.
There are companies that will be out there looking to “eat your lunch” and will do so without looking back and offer no apology. They will look to build their base of business without consideration of profit for the new business they are getting. They will rely on the profit of their existing base to carry them through and in the end, when things turn around, and who knows when that is, they will be ready to reap the financial rewards of all the new business they have gotten.
Adapt to the changes by becoming different, creating new offerings and do so through improvisation and flexibility. Take a chance, step outside your box, get uncomfortable for awhile, it’s OK, the water really is fine, and it’s not too deep.
Be sensitive to the needs of your clients and customers as they too have to adapt to the economic changes at hand, and that which is coming. Be attuned to subtle changes so you can adapt where necessary and always be on the cutting edge, at the forefront of change and learn to embrace change rather than shun it.
In this mans opinion, if you are not willing to adapt, and start adapting now, you will be playing catch-up as your competitors are reaping the rewards.
OVERCOME: It simply means to prevail over or conquer.
Take responsibility, yes, I know everyone says they are responsible for their business, for themselves, so on and so forth. But I must say that what people say and what they actually do, well, they are two different things. To overcome the obstacles that will be coming, if not already here, the business owner must take responsibility for the new condition, evaluate it and make adjustments quickly (improvise & adapt) to climb over, bore through or go around the obstacle. By maintaining a “flexible” attitude new challenges will be less daunting, more successes will be enjoyed and a revived sense of passion will emerge from within and reflect on your business.
OK, everything I have said here seems to imply that I believe that the sky is falling. Let me say, without equivocation, the sky is NOT falling, but challenging times are here and will continue to come for awhile. That being said, there is opportunity with every down turn of an economy, and now is not different. There is opportunity everywhere; you must be willing to look for it by keeping your eyes open and being willing to act when it is present, no procrastination.
In closing I would just like to share a few of my observation about business owners. I have found that they fall into 4 primary groups.
· The Can Doer-High energy, fast paced, nothing gets in their way
· The I’ll Get It Done, My Way person.
· The I’m Everybody’s Friend,
· The I Need to Know More & More &…
Is one type of person more likely to be successful than another, not from my observations. What the successful ones all have in common is passion, passion for their business and life. They never loose sight of why they went into business in the first place. They embrace the principles of Improvise-Adapt & Overcome. They are willing to take risks and manage those risks. They measure their results, some on paper, and others in their head, and they always know where they stand.
In times like now they are searchers, searching for opportunities that others leave behind.
Which one are you? There is a great book, simple to read, a fast read in fact; it is called Who Moved My Cheese by Spencer Johnson, MD. With most of my business coaching clients I make it required reading among other books. I suggest that if you have not read it, or it has been awhile, read it
This article is copyrighted. It may be reproduced, published and copied without permission as long as the entire signature is included unaltered.
Michael B. Loewenthal
The Business Coach
Albuquerque, NM
www.TheBusinessCoachABQ.com